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Immedicare Marks 10 Years of Providing Enhanced Virtual Support Services to Care Homes

Immedicare, a partnership between Airedale NHS Foundation Trust and Involve Visual Collaboration, has celebrated its 10th anniversary by expanding the services it provides to care home residents.

The digital service allows care home residents to receive clinical consultations at home, without the need to travel to hospital. Immedicare has recently increased its services to include seven care elements which align with the Enhanced Health in Care Homes (EHCH) framework.

This includes a falls service which enables remote assessments of residents who have fallen, as well as the development of a falls risk assessment and prevention plan. This has resulted in 85.5% of residents being able to remain in their home after a fall, instead of a potentially unnecessary trip to A&E. In addition, Immedicare has a Consultant Pharmacist as part of its multidisciplinary team to support medicines optimisation and offer advice in complex cases.

The service has also launched a series of core skills training programmes, which have been specifically designed to upskill care home staff and provide the best possible outcomes for their residents. Over 1,200 care staff have completed the courses over the past year.

Along with the enhanced services, Immedicare has unveiled a new brand identity in celebration of the 10-year milestone. The new branding will be seen across all of Immedicare’s digital marketing channels, and will also have a presence within the Digital Care Hub, based at Airedale NHS Foundation Trust.

Marie Buchan, Head of Digital Care Hub at Airedale NHS Foundation Trust, said: “We’re proud of our new branding and how it will be used to raise awareness of the enhanced clinical service offerings, knowing how the new care elements will improve the support Immedicare provides to staff and residents in care homes.”

Mick Roach, Director of Digital Healthcare Alliances, Immedicare, added: “We’re so proud to have reached this 10-year milestone and to launch our new brand identity, which reflects the significant development Immedicare has undergone over the past two years to further enhance the services it delivers to its users.”

Immedicare has marked its 10th anniversary by increasing the services it offers to care home residents. The partnership between Airedale NHS Foundation Trust and Involve Visual Collaboration now includes seven care elements which align with the Enhanced Health in Care Homes (EHCH) framework, such as a falls service and core skills training programmes. In addition, a new brand identity has been launched to raise awareness of the enhanced services that care homes now have access to.

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